Returns & Exchanges
We want you to love your tools, which is why we offer a 60-day trial period to ensure our products meet your kitchen standards. If you are not completely satisfied, we offer free returns and exchanges on all orders within the United States.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid UPS shipping label.
Pack Your Items
Securely package your Misen products in their original packaging or a sturdy box to ensure safe transit.
Drop Off and Refund
Drop your package at any authorized UPS location; your refund or exchange will be processed once our warehouse receives the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing